#1 in DFW. Again.
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We bring world-class care to you, delivered with expertise and compassion. Learn more about our leading-edge therapies, innovative treatments, and exceptional specialty care.
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UT Southwestern Medical Center is the No. 1 hospital in Dallas-Fort Worth for the eighth consecutive year and ranks among the nation's top hospitals for care in 11 specialties – the most in Texas, according to U.S. News & World Report. No matter how complex or common the condition, patients can count on UT Southwestern to deliver the expert, compassionate care that has consistently made us No. 1 in North Texas.
Our mission of discovery and healing comes alive every day in the research labs, classrooms, and clinical spaces all across our campus in Dallas-Fort Worth. That’s where some of the brightest minds in science and medicine are following their spark and connecting the dots between bold ideas and tangible, lifesaving treatments for our patients.
UTSW Patient Notification
On Oct. 10, 2024, UT Southwestern was made aware of an unintentional improper disclosure of protected health information. UT Southwestern has received no indication that the information has been used inappropriately but is notifying those involved out of an abundance of caution and in accordance with UTSW policy.
Workforce members using a third-party calendar management tool inadvertently permitted vendor access to some calendars, which in some instances included patients’ protected health information. This may have included information such as name, date of birth, medical record number, phone number, date of service of planned services, medical diagnosis, lab results, medication information, insurance benefits information, and, in some instances, partial social security numbers. It did not include credit card numbers or other financial account information.
Protecting our patients’ privacy is of utmost importance at UT Southwestern, and we regret any inconvenience or concern this incident may cause. UTSW has implemented robust processes to limit the amount of information shared with third-party vendors and will continue monitoring for sensitive data leaving its network and systems.
The Federal Trade Commission (FTC) has developed several consumer alerts explaining how to minimize the potential for identity theft. We encourage you to visit the FTC website.
Additionally, it is recommended that you carefully review information received from your insurance company and check for unusual items. If you have questions about your medical records or services from another institution, please call those providers directly.
UT Southwestern has a dedicated team and call center available to assist in answering patient questions. You are welcome to contact us at 877-719-7651.
We bring world-class care to you, delivered with expertise and compassion. Learn more about our leading-edge therapies, innovative treatments, and exceptional specialty care.
UT Southwestern’s patient care app – UTSWMyCare – helps you easily manage your health and stay connected to UTSW and your provider. Find a physician. Access your medical records. Schedule appointments, and much more.
UTSWMyCare is simple to use, convenient, and always available. It’s medicine made easier.
With our University Hospital, over 40 locations, and several hundred clinics, at UT Southwestern you can find experienced doctors and specialists to provide the care that you need close to home.
A Video Visit is a safe and convenient way to get access to a broad spectrum of primary and specialty services at UT Southwestern while still receiving the same high-quality care you would receive in person—saving you time and travel.
At UT Southwestern, your safety and well-being are always our top priorities. You can count on us to deliver the care you need just as we always have – safely and effectively.
We continue to strongly encourage vaccination as the best defense against COVID-19. As an academic medical center, we are proud to share the latest advances in education, research, and clinical care. Our COVID-19 Updates and Vaccination websites offer tip sheets, educational resources, answers to frequently asked questions, and links to immediate scheduling for vaccination, both for adults and children ages 12-15. Vaccine information for children 5-11 is available through our partner Children’s Health.
Beginning Oct. 24, 2022, based on the low level of COVID-19 transmission in our community, masks are no longer required within most UT Southwestern clinical environments if you are symptom-free, but they remain a welcome precaution. Masks should continue to be worn by patients and guests visiting our Cancer Center clinics, Transplant clinics, Bone Marrow Transplant Unit, and Emergency Department.
Thank you for helping protect our community. We look forward to serving you.