Institutional Service Award
Carol Croft, M.D.
Professor of Internal Medicine
After completing her internal medicine residency at UT Southwestern, Dr. Croft joined the faculty in 1994, and she has served as a critical leader across the entire landscape of UTSW clinical enterprises. Her involvement in institutional service has ranged from education and faculty development to hospital quality and safety to pharmacy/therapeutics and perioperative services. Over the course of her career, she has served on more than 40 different committees at UTSW, including at least 10 where she has been either Chair or Co-chair. She is the founding Chair of the Clinical Care Learning Group, which seeks to improve the care UTSW delivers.
Although her clinical focus is adult preventive medicine, one colleague notes her specialty seems to be bringing people together from all corners of UTSW’s clinical network in an inclusive, coordinated effort to contribute to providing patients with high-quality health care in a medically safe environment. “When Dr. Croft asks the most junior person in the room their opinion on a clinical problem, it cannot help but open up dialogue and the possibilities for finding an opportunity to improve,” a colleague says.
Those who work with Dr. Croft in one of her many institutional service roles learn one concept very quickly: Her decision-making and motivation flow from her dedication and commitment as a physician. She is a curious diagnostician and a tenacious patient advocate, never forgetting the elements of patient service and human kindness that make her an exceptional doctor, an attribute that is marked by recognition on D Magazine’s Best Doctors list for 15 consecutive years. “We are all the better for her willingness to serve and her inimitable talents,” notes a colleague.
In her words: “It is very special to be recognized for work done in the interest of optimizing the care we give to patients. I'm fortunate to have worked with so many talented and generous professionals across the organization over my years here at UT Southwestern. Whether the aim was clinical care, patient safety, medical education, or clinical training, the collaboration and shared goals made the work gratifying. UT Southwestern has been my professional home as a physician and if in some ways I've made it better for patients and families and for my colleagues, I've achieved something I truly value.”